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Call ID: 019af059-4cb7-7eef-92be-133c55f28e78
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Created At: 2025-12-05T21:09:35.543Z
Assistant Phone Number: No assistant number available
Assistant ID: dab86cf5-f6bf-4391-9136-be7f64577559
Customer Phone Number: +19054176363
Recording URL: Listen
Cost: $0.01
Transcript:
AI: Hey there. This is Jennifer from Kemessys. How can I help you today?

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Call ID: 019aeab7-dd26-7000-80f1-1feb2427de56
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Created At: 2025-12-04T18:55:09.606Z
Assistant Phone Number: No assistant number available
Assistant ID: 9f2bc1d7-d6c0-4419-ad8e-524d2aa05ddf
Customer Phone Number: +12896709413
Recording URL: Listen
Cost: $0.27
Transcript:
AI: Thank you for calling ABC Dental. This is Maria. How can I help today?
User: Hello, Maria. I have I'm having a toothache in my molar. Can you tell me if the doctor will do an extraction or what treatment options you provide this this kind of pain.
AI: I can't provide clinical advice, but may I ask if you're experiencing any severe toothpaste, facial swelling, bleeding that won't stop fever or recent dental trauma?
User: Uh, but I have dental trauma, but, uh, I I'm I'm not having any bleeding, but, um, I'm I'm having fever. Yes.
AI: It sounds urgent. I can offer you the earliest emergency exam. Would you like to proceed with that?
User: Yeah. But, uh, can you, uh, tell me your initial fee?
AI: I can't quote treatment prices.
User: I can't
AI: I can't quote treatment prices over the phone. The dentist will review options and cost at your visit. Now may I have your callback number?
User: Uh, Yeah. I will give you, but I I wanted to apply your personal from you.
AI: I'll need your callback number first, please.
User: Okay. I will provide my callback number if you after my questions. Oh, okay. Uh, let me know
AI: I understand, but I need to collect
User: How how soon how soon will I get confirmation?
AI: Once we complete the booking, you'll receive a confirmation via SMS immediately, Could you please provide your callback number?
User: Okay. Are you a real person or AI?
AI: I am the virtual receptionist for ABC Dental, helping get you scheduled quickly. Could you provide your callback number now?
User: I will give you a callback number, uh, after my questions, after I completely, uh, sure that I want to get treated by you ABC clinic or not. Uh, do you have female dentist?
AI: I can confirm our team includes both male and female dentists. Can I have your callback number to proceed with scheduling?
User: Can you can you tell me our walk in are allowed?
AI: We recommend making an appointment
User: Let
AI: Walk ins are generally
User: Okay.
AI: accepted, but I recommend scheduling an appointment for the quickest service. Can I have your callback number to help with scheduling?
User: No. Sorry. Thank you.
AI: You're welcome. If you have any other questions or need assistance later, feel free to reach out. Have a great day.

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